Services

Monitoring

We adjust your server monitoring together and act as soon as an issue appears.

Backups

Together with you we develop your backup strategy, which fits perfectly to your needs. The backups are either stored on your backup storage or on our cloud storage.

Support

You will get the support you need, when you need it. The limits are defined by selecting one of our service contracts.

Windows or Linux

We know our ways on Windows systems as well as on Linux systems.

Managed Service

... are not just some words for us. We live the service idea and support you in all situations.

16 years experience

Over 16 years we served our customers in all IT challenges.

ticketing system

Transparency is important for us. Therefore we document all steps and worktime in our ticket tool, where all customers have access to. So you can check your current ticket situation as well as place new requests.

starting at 50 Euro/ hour* net

* During normal service hours and within an existing service contract. Outside hours are charged with 100 Euro/ hour net with an existing service contract. (to the prices are added 19% tax)
normal service hours: Monday to Friday between 8AM and 6PM; excluded national bank holidays.

Service Contracts

With our service contracts we take care of your servers and you can concentrate on your business. All include proactive monitoring with our tools so that we can react as soon as something unexpected is happening during the aligned service hours. In addition we also take care of all updates for the operating system. (version upgraded are excluded from this and needed to be ordered separately.) All service contracts do not have any minimum contract period.

Á la Carte

20,00 €/ month
per server system, additional 19% tax are added
normal service hours
reaction time max 120 min
during aligned service hours
Backup Addon 50 €/ month
including 200 GB backup space in our cloud

Proactive

80,00 €/ month
per server system, additional 19% tax are added
normal service hours
reaction time max 60 min
during aligned service hours
Backup included
including 400 GB backup space in our cloud

Managed

140,00 €/ Monat
per server system, additional 19% tax are added
24/7 support
reaction time max 60/ 120 min
60 min Mo-Fr 8AM to 6PM/ 120 min outside those times
Backup included
including 600 GB backup space in our cloud

About us

Instead of playing computer games next to school I used my time to administrate computer systems and create websites. In early times that was quiet a difference to today systems, as there happened a lot of development in this area where you can always explore new interesting challenges. I stayed in the administration area and gaines a lot of experiences in server administration as well as other managed service topics. Especially the customer projects in the last years focused me on active directory including client administration, as well as virtualisation and windows and linux server administration. Due to the different customer projects, I also worked on having a team available for supporting me on my tasks.

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